User:(WT-en) Harleyridemelbourne

Phoenix Rising Motorcycle Tours based in Melbourne Australia was started by us, Terry & Christine about 8 years ago.

Phoenix Rising Motorcycles provide Harley Davidson Motorcycles for all occasions; Sightseeing Tours, Conference Activity Tours, Corporate Team Building, Corporate Product Launch, Winery Tours of the Mornington Peninsula and Yarra Valley, Great Ocean Road Tours, Short Joyrides, Airport Transfer with a difference, Major Events, Corporate Incentives & Motivation, Gift Certificates,

We can provide Double Sidecars to carry two people so it is an excellent idea for a romantic tour.

Phoenix Rising Motorcycle Tours are a member of the Victorian Motorcycle Tour Operators Association who in turn are a member of Tourism Alliance Victoria.

We are fully Licensed by the Victorian Taxi Directorate who issue us with an “S” Plate Registration which means we can legally carry passengers for remuneration and hold a DC Drivers Certificate similar to a Taxi Driver or Bus Driver. We carry full Public Liability Insurance. Phoenix Rising are focussed on Safety and Professionalism alongside with being able to provide full satisfaction within the realm of the fantasy of the “Biker” look and the “Harley Davidson” image to our customer.

Recently we did a huge Corporate Group pick up from Melbourne Tullamarine Airport. A marketing Agency in New Zealand were bringing 76 Ford Dealership Owners over for the launch of the new Ford. Logistically it was a lot of work, we had to communicate with Traffic Management at the Airport, who we must say were absolutely fantastic, we had so much co-operation, they were well aware that this was the largest “Harley Ride” done in Melbourne. Traffic Management provided a special holding area that we could assemble all the bikes, trikes, sidecars and Coach in, where we gave our briefing, they provided a special escort vehicle to us, we waited for the word from the group that they were coming out of customs and it was all systems go, from where I was sitting in the Coach travelling behind the group of about 30 Harleys with the Escort Vehicle up in front it was nothing less than spectacular.

The bikes pulled up right at the front door of International Arrivals with the Traffic Management guys doing their thing and keeping everything clear for us. We got quite a bit of attention from everyone at the airport. This was certainly not the everyday average thing at the Airport. Our passengers came out, the luggage was thrown into the coach and it was “All Systems Go!” The entourage pulled away down the Tullamarine Freeway and down to Albert Park Lake where we changed over the passengers from the bikes to the coach and visa versa. The second group had a Harley Tour around St Kilda, passed Luna Park and back to meet the first group at Crown Promenade where they were staying.

We also have had the pleasure of being involved in Major Events like the Melbourne 2005 Deaf Olympics Opening and Closing Ceremonies. Weather it is a 90 year old Birthday, a Wedding, a 50th Wedding Anniversary, whatever the occasion we feel privileged to be a part of making special occasions even more memorable for our customers, we put every effort into communication with our customers and other organisers involved in an event so that the outcome is stunning and without flaw.

This is an email from one of our customers; Hi Terry and Christine, Just a quick note to say THANK YOU so very much for your assistance and in making the fantastic pickup happen so flawlessly, and so professionally (and so dramatically!) yesterday. The feedback over the weekend has been nothing but awesome and I know it's because of the great way you guys started it off. The guys were so excited and they kept saying how awesome it was - even some of our  older, more cynical clients loved it!! Both myself and the team at XXXX Really really appreciate all your efforts in speaking to the airport and arranging the collection and in your fantastic and helpful attitude towards making this work for us. I know it was just an amazing day for all involved and I hope your team really enjoyed it too. I hope you managed some rest and shouted yourself a drink yesterday afternoon! I'm still going and have just put the last of our guys back on planes before heading back to XXXX tonight, so am planning to take a few days off. Thank you again for your help and in making this event work so well for us - we can't wait to see the DVD and share it with the clients so do let me know when you have that...and thanks for sending the pics in the meantime. We'll settle the invoice this week and thanks for your flexibility on the day. Speak soon, and have a great week. It was great to meet you and if we ever do client events in Melbourne again I know exactly where to come!

Words cannot explain how thrilled we are to get this sort of feedback from our customers, our main focus is on customer service, when our customers are happy then we know we have done a great job. If you would like to arrange a booking for a sightseeing tour, a short tour, half or full day tour please visit our website at Terry & Christine